JOSHUA 24:15 "...as for me and my house, we will serve the Lord."
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Should you like to return a product, please read our policies below. We want to make sure you are completely happy with your purchase. If there’s anything we can do to improve your experience, please contact us at: info@heavensenthb.org.
Return Policy:
We will accept return requests for any item(s) that you are unhappy with. The product(s) should be in their original packaging, if applicable, and in good condition.
We do not accept returns for damaged items, unless damaged in transit to you, gift cards and downloadable products. Should you wish to return your item(s), we must receive your request within 30 days of the date you received your item(s).
Refunds:
Once we receive your returned item(s), we will send you an email to confirm that we have received your item(s) and are processing your request. We will follow up with another email once the request has been processed.
Your money will be refunded to your original method of payment as soon as possible. All payment companies are different in the amount of time it takes to confirm a payment, so it may take a minimum of 3 business days for the refund to show up in your statement.
Exchanges:
In the unlikely event that you receive a damaged or defective item(s), we are happy to exchange the item for a new one(s). Please email info@heavensenthb.org within 30 days of receiving your product(s) to begin the process.
Return Shipping:
Customer is responsible for paying the return shipping cost.
Final Sale Items:
If the item is marked “final sale”, it does not qualify for a return and cannot be refunded.
Insurance:
If you are shipping an item(s) back valued over $75, you may consider purchasing shipping insurance to cover the value of the item(s) should it be lost or destroyed. We are not responsible if the shipper loses or destroys your item(s).
HeavenSent HB is providing superior CBD and Hemp Oil products that may help you live your life to the fullest. Any questions regarding this return policy, please email us directly at info@heavensenthb.org.
Thank you and God Bless,
HeavenSent HB Team
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